IBEX LtdIBEX
What IBEX Ltd does.
ibex delivers end-to-end customer engagement, innovative business process outsourcing (“BPO”), smart digital marketing, online acquisition technology, and Artificial Intelligence (“AI”) solutions to help companies acquire, engage, and retain valuable customers. We combine our strong heritage of delivering leading customer experience (“CX”), services and solutions that span omnichannels to help our clients measure customer sentiment and deliver a superior experiences to their end-customers.
Leveraging our proprietary technology platform, company culture and operational excellence, ibex helps approximately 140 clients create innovative and differentiated customer experiences to help increase loyalty, enhance brand awareness and drive revenue in an era of rapid change and digital transformation.
The Company is an end-to-end provider of technology-enabled customer lifecycle experience (“CLX”) solutions. Through the Company’s integrated CLX platform, a comprehensive portfolio of solutions is offered to optimize customer acquisition, engagement, expansion and experience for clients. The Company leverages sophisticated technology and proprietary analytics, in combination with its global footprint and BPO expertise, to protect and enhance clients’ brands.
Revenue and profit, by fiscal year.
| Fiscal year | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|---|
| Revenue | $443.4M | $492.9M | $523.1M | $508.6M | $558.3M | $644.1M |
| Net income | $13.1M | $21.5M | $31.6M | $33.7M | $36.9M | $46.3M |
| Free cash flow | -$4.7M | $14.1M | $22.9M | $27.0M | $27.3M | $31.2M |
More on IBEX.
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Figures from IBEX Ltd's filings with the U.S. SEC, standardised automatically; prices are end-of-day closes. Not financial advice.